• Issue Tracker

    Post bugs, glitches, exploits with the appropriate information so that we can fix them for you!
    • roxbaz
      Hello Nin Online Support Team,
      I would like to report a bug with the NPC Takamaru.
      - **Location:** Near the Tiger map, closer to Sunagakure.
      - **Issue:** Interacting with this NPC gives 100 money per interaction without limit. I started with 600 money, and after a few interactions it increased to 4,400, continuing to add 100 each time.
      - **Steps to reproduce:**
         1. Go to NPC Takamaru at the location mentioned.
         2. Interact with him.
         3. Notice that he gives 100 money per interaction continuously.
      - **Server:** Hawk
      - **Character:** roxbaz
      This bug could affect the server economy and gameplay experience. I hope this helps the team reproduce and fix the issue.
      Thank you for your support.
      Sincerely,  
      roxbaz





    • Munnin
      Enquanto brincava com meu personagem, percebi que o minimapa parou de ser renderizado corretamente. A área ao redor do personagem parece completamente preta, embora eu esteja em uma parte visível de Mist Village.
      Apenas marcadores de missão e alguns ícones são visíveis. O terreno e os edifícios do mapa não são renderizados, dificultando a navegação.
      Servidor: Hawk
      ----------------------------------------------------------------------------------
      Enquanto jogava com meu personagem, percebi que o mini mapa parou de carregar corretamente. A área visual ao redor do personagem parece completamente preta no mini mapa, mesmo estando em uma zona da Vila da Névoa.
      Os ícones de missão e outros marcadores parecem, mas o terreno e construções não são renderizados. Isso dificulta a navegação e localização dentro da vila.
      Servidor: Falcão
       
       
       


    • Roronoa Aura
      I'm having troubles with logging in to my account, When I'm trying to login to the game through auto-login, it won't let me cuz my token is expired and when I try to login with the normal method (email/password), I'm entering the correct password too but its showing me the error that my password isn't right, I came to check on the website here itself and I see the password section is completely gone! I can't even reset/change password anymore since there's no password field here anymore and I can't even login through google-sign in method either  
      I really need some help with resolving this issue or else, I can't play anymore. At least, if I could change my password too, I could still somehow login. 


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