• Issue Tracker

    Post bugs, glitches, exploits with the appropriate information so that we can fix them for you!
    • Whistle

      Cash shop item

      By Whistle, in Active,

      so i payed for the boxers jacked the same day the cash shop update was release, it says in my history i payed for it but i cant find it at all, its not in my stash or my inventory,
       




    • Bird Up

      Sensory not getting any xp.

      By Bird Up, in Active,

      I've been trying to level sensory for two months now and it's not getting any progress what so ever. 
      On mobs you definitely get no xp since I tried multiple times for multiple hours and I saw no progress
      On other players, it's almost impossible to find people that are willing to stay active with pvp on while you're spamming it. (It doesn't affect AFK players obviously.)
      Please fix.

    • J0n4xD
      In the third test of the game's tutorial, which involves throwing the shuriken at the target, the item inside the room is not being thrown. I take the item and put it in the hotbar and when I go to use it, there is a 2 second interval, but the projectile doesn't come out. I tested it in tutorials from other villages and they are working normally

    • Penguin

      Lost Item from Cardbox

      By Penguin, in Active,

      I lost my Demon Claws due maybe a Cardbox bug.
      Last time when i checked they were still there beside those items but after server crash they disappeared. i checked all my chars few times  but nothing.
      Prov that i had these items in Box and didt gave them away or to someone else.




    • Taneshi
      Hello, I haven't played the game in a few months and I had a house in mist. After missing rent it sends all the items to the mailbox yet I've been unable to retrieve any said items. I even emptied out my inventory to see if that was the issue and nothing. I'm adding a screenshot so you can see what I mean. Thank you for your time



  • Before submitting, read this!

    Many users file bugs which are useless because they don't contain enough information for us to do anything about them. Our policy is to close these bugs without investigating them. Please follow these guidelines to avoid having your bug closed and help make sure we can fix the bug you're reporting.

    Most bugs are not actually obvious, even if they look obvious to you. Usually issues actually only happen in a very specific set of circumstances, which you happen to have. These guidelines are designed to make sure we can figure out what's going on. So please never skip any part of the guidelines, no matter how obvious you think the problem is, or how many issues you've filed before - skipping any details will likely make it much more difficult to help you.

    Make sure you understand the bug

    Many bug reports are actually just unintended consequences of systems that are working as intended. This is not a bug, and should be addressed as a suggestion.

    Make sure you are running the latest version of the game

    To avoid reporting bugs we've already fixed, please verify the issue happens in the latest version of client, and then verify that there is no existing bug report that matches the issue you plan to report already in the Issues tab. There is a chance that it may already be fixed in the pending update.

    Use the bug report template

    The bug submission page is pre-filled with a template. Do not delete it - we need all this information to be able to help you. Please provide as much of the requested information as you can, including the system details or crash report information with every report.

    Only mention one problem per issue

    Please only describe one problem in each issue you create. It's very confusing to have two separate descriptions at once and usually means you skipped some important information for one of them.

  • Official Wiki Troubleshooting Guide Cash Shop Rules & Guidelines Player Safety