Seth Posted March 15, 2016 Report Share Posted March 15, 2016 You need to make sure you are an Administrator. To see whether you have administrative privileges on your computer: Go to the Start menu (in the lower left corner of your Windows desktop). Click Settings > Control Panel or Control Panel, depending on which version of Windows you have. Open User Accounts. Click the Users tab. Are you running Windows XP? Make sure you install all updates available. Install .NET Framework 4.0. We offer limited support for Windows XP. 2 Link to comment Share on other sites More sharing options...
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