Seth Posted February 27, 2016 Report Share Posted February 27, 2016 We are very limited on resources, so we are going to cut back on our responses to the community and the support that we give. Game The game is still in alpha and yes there are many problems there we need to address. It takes many years for games to mature. We decided to release the game in alpha stages since we need to properly stress test. Even though the game has a lot of flaws right now, we believe it is the best way for the game to grow and prosper. It is difficult to make a game with constant feedback and such a low budget/small team. Restructuring People are emailing me saying they love the game and all this, these long paragraphs I have to read. I don't reply to them all, but just remember it takes up my time to read them. I am not saying I don't like to read compliments. It is just I have to read everything the community puts out until we can get someone else to completely fill in my role; which is what I have been working on recently. We value feedback and user opinions it is why we have someone who reads everything the community says. If we didn't read what people said, we'd be no better than the companies that make games for pure profits. It is a double-edged sword, but it is what it means to be indie. We listen and adapt our games in a way that companies can't. This is just a notice to let people know that we are working, just not responding to emails or requests as much as we once did. I am cutting back and only responding if I deem it important enough. We've been restructuring our team to fill in my role as the public eye/support person. 4 Link to comment Share on other sites More sharing options...
Satsurie Posted February 27, 2016 Report Share Posted February 27, 2016 This is completely understandable. In addition I think the team has been doing a great job so far. Keep up the good work! 1 Link to comment Share on other sites More sharing options...
Akiro Posted February 27, 2016 Report Share Posted February 27, 2016 I will be doing the majority of work that resolves around the community, which i will be supported by the moderation team for the forums and the Game Masters team for in-game issues or events. Bug reports already have their own forums and i would greatly appreciate you posting in there with the bugs you come across and i will hand them directly to Seth or the relevant developers But for anything else feel completely free to PM me on the forums or send an email to c.fleming@hitsparkinteractive.com and i'll try my best to answer all issues regarding the game 1 Link to comment Share on other sites More sharing options...
Seth Posted February 28, 2016 Author Report Share Posted February 28, 2016 A quick update, the server will come up soon. I am working on a server problem right now. I can't access it using the normal means, it is taking awhile to fix. The server will come back up once I fix this, we aren't making any ground breaking changes except a few hotfixes to address logout and hospital crashes. Link to comment Share on other sites More sharing options...
Takumi Posted February 28, 2016 Report Share Posted February 28, 2016 Thanks Seth Link to comment Share on other sites More sharing options...
Satsurie Posted February 28, 2016 Report Share Posted February 28, 2016 Thanks for the update Seth Link to comment Share on other sites More sharing options...
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