Ueda Posted February 3, 2021 Report Share Posted February 3, 2021 Dear Ninja, It has come to our attention that players have been request name changes through support tickets instead of going through the proper system which is to wait for their account to have name changes available again. Players have also been flooding support ticket requests for accounts that obviously do not meet the requirements for having name changes or for old inactive usernames freed. This makes dealing with support that much harder for us and slows down support for everyone else. This "service" was always provided as a "favor" and not something marketed as a feature for Gold Ninja. I've decided to put a $2 service fee on the freeing of old inactive usernames, which will hopefully get people to do make sure an account meets the requirements before making the request, as this is very time consuming for myself when handling support. In addition, we have also added a new requirementYou cannot have had any warning points added to your account / open report cases warranting investigation on your account for the past 6 months. This is to ensure moderation isn't obstructed or given a hard time by the changing of usernames. Note: This is only for name changes done outside of the usual Gold Ninja system where you can change your name without manual admin work every year. It only applies to name change requests sent manually through support ticket, usually when players want an existing username freed. Regards, Ueda 5 Link to comment Share on other sites More sharing options...
Balcoin Posted February 3, 2021 Report Share Posted February 3, 2021 Umm @Ueda you're aware you gave a bunch of us "Mist Ninjas" 10 perm warning points for choosing to save our rp tokens from our last village to use in mist when it was released cause as you probably know to some of us it didn't seem like a problem cause we actually did the missions since mist would have 0 chunins at the time so this right here puts some of us off 5 hours ago, Ueda said: In addition, we have also added a new requirementYou cannot have had any warning points / open report cases on your account for the past 6 months. This is to ensure moderation isn't obstructed or given a hard time by the changing of usernames. Link to comment Share on other sites More sharing options...
Nefarious Posted February 3, 2021 Report Share Posted February 3, 2021 10 hours ago, Ueda said: You cannot have had any warning points / open report cases on your account for the past 6 months. @Wanheda Mist came out more than 6 months ago. Link to comment Share on other sites More sharing options...
Balcoin Posted February 3, 2021 Report Share Posted February 3, 2021 1 hour ago, Nefarious said: @Wanheda Mist came out more than 6 months ago. That's how long we've had tho warning points since they don't go away Link to comment Share on other sites More sharing options...
Ueda Posted February 4, 2021 Author Report Share Posted February 4, 2021 Edited the original post to clarify that part. Link to comment Share on other sites More sharing options...
Accelerator Posted March 7, 2021 Report Share Posted March 7, 2021 Man Rory you just know how to make money off me don't you. Anymore stickers? Link to comment Share on other sites More sharing options...
Light Posted March 8, 2021 Report Share Posted March 8, 2021 My suggestion would be that you add somewhere In the service description that you do the name changes after each patch. Also after a name is changed you cannot change it again for a certain period of time. This prevents a client from spamming questions 'when' because now they know when the name changes takes place plus moderation know when to provide the service instead of it being a daily chore. Link to comment Share on other sites More sharing options...
HITSPARK
Recommended Posts