raziel Posted October 25, 2015 Report Share Posted October 25, 2015 the hawk and snake servers are still offline . the more you have to wait ? Link to comment Share on other sites More sharing options...
Satsurie Posted October 25, 2015 Report Share Posted October 25, 2015 the hawk and snake servers are still offline . the more you have to wait ?When they fix the issues, You just need to be patient. Link to comment Share on other sites More sharing options...
raziel Posted October 25, 2015 Report Share Posted October 25, 2015 When they fix the issues, You just need to be patient.ok men I'm sorry for the inconvenience I just thought having exact date for the purpose of maintenanceIt is that we must be patient all good things is worth waiting Link to comment Share on other sites More sharing options...
Satsurie Posted October 26, 2015 Report Share Posted October 26, 2015 ok men I'm sorry for the inconvenience I just thought having exact date for the purpose of maintenanceIt is that we must be patient all good things is worth waitingYou don't need to apologize, just know that fixing issues is not as easy as it looks. The entire staff is working hard to get this game running at full strength and they just require us (the players) to be patient, show our support and understanding that they can't give us an eta on it Link to comment Share on other sites More sharing options...
Taiyoshi Posted October 26, 2015 Report Share Posted October 26, 2015 lol Link to comment Share on other sites More sharing options...
Hatake Pyx Posted October 26, 2015 Report Share Posted October 26, 2015 Lets wait. Link to comment Share on other sites More sharing options...
Lowfy Posted October 26, 2015 Report Share Posted October 26, 2015 It isn't coming back up for awhile, wait for next patch notes. Too many players keep bugging me over an alpha, my life is almost ruined cause of it. I had to pull the plug.pull the plug as in the open alpha? Link to comment Share on other sites More sharing options...
Seth Posted October 26, 2015 Author Report Share Posted October 26, 2015 pull the plug as in the open alpha?Next patch it will reopen, it is closed down until I fix the rollbacks completely. Link to comment Share on other sites More sharing options...
vache Posted October 26, 2015 Report Share Posted October 26, 2015 Hopefully it will be soon Link to comment Share on other sites More sharing options...
Arthes Posted October 26, 2015 Report Share Posted October 26, 2015 I think probably tonight Link to comment Share on other sites More sharing options...
Sam0zwaniec Posted October 26, 2015 Report Share Posted October 26, 2015 I keep fingers crossed for you guys!Also I wanted to say Thank You for patience towards all of us!Cheers and see you in game world soon! (hopefully) Link to comment Share on other sites More sharing options...
Meisai Posted October 26, 2015 Report Share Posted October 26, 2015 Too many players keep bugging me over an alpha, my life is almost ruined cause of it.Your level of transparency and community interaction is unparalleled. You should hire a buffer if it's causing you that much trouble. We love that you post and answer people directly, but honestly, you don't have to. If your plate is full and you're working hard, those "wen we can play?" posts shouldn't be your responsibility to answer. Get a PR person for the forums (or dedicate someone from the staff who is already active), lay down the rules, and let him/her answer the dumb/easy questions while you focus on the real stuff. Just a suggestion. You're awesome Seth. 5 Link to comment Share on other sites More sharing options...
Seth Posted October 26, 2015 Author Report Share Posted October 26, 2015 (edited) I try to be transparent even if I piss people off, because the world is super not transparent. I try to be the opposite of the what the world is. Even if I do the grunt work, at the bare bottom it enables me to know what exactly is going on rather than getting messages from people at the bottom that may not be the exact truth. Whenever the time comes that the games I make are so big that I cannot do the support, I still will check the forums out. Just reading what others say and not responding is much faster than actually responding to each request. Of course, I do need to cut back and not do this as much, but it has taught me a lot in the process. Edited October 26, 2015 by Seth 1 Link to comment Share on other sites More sharing options...
Konahri Posted October 26, 2015 Report Share Posted October 26, 2015 I try to be transparent even if I piss people off, because the world is super not transparent. I try to be the opposite of the what the world is. Even if I do the grunt work, at the bare bottom it enables me to know what exactly is going on rather than getting messages from people at the bottom that may not be the exact truth. Whenever the time comes that the games I make are so big that I cannot do the support, I still will check the forums out. Just reading what others say and not responding is much faster than actually responding to each request. Of course, I do need to cut back and not do this as much, but it has taught me a lot in the process.Honestly i think you should maybe create a little Support Team who's answering that kind of questions, it would be horrible if you can't enjoy this project anymore because of people who don't listen or just can't accept facts they might don't like. .-. Link to comment Share on other sites More sharing options...
Seth Posted October 26, 2015 Author Report Share Posted October 26, 2015 Honestly i think you should maybe create a little Support Team who's answering that kind of questions, it would be horrible if you can't enjoy this project anymore because of people who don't listen or just can't accept facts they might don't like. .-.I have got over it, I just won't visit the chat room anymore. Link to comment Share on other sites More sharing options...
Konahri Posted October 26, 2015 Report Share Posted October 26, 2015 Probably the best. even tho its sad. ._. Link to comment Share on other sites More sharing options...
Lok Posted October 26, 2015 Report Share Posted October 26, 2015 Although many still asking about the game status, you team guys can't forget about we that completely understand the situation and patiently wait for some outcome. I believe it's hard to deal with it, but looking at the bright side, people really want to play your game, so maybe you have to be patient too...:P \o/ Link to comment Share on other sites More sharing options...
Konahri Posted October 26, 2015 Report Share Posted October 26, 2015 (edited) Although many still asking about the game status, you team guys can't forget about we that completely understand the situation and patiently wait for some outcome. I believe it's hard to deal with it, but looking at the bright side, people really want to play your game, so maybe you have to be patient too...:P \o/Just saying, complaining about rollbacks over and over, moaning about wipes etc. <- i wouldn't say most people understand. - asking for the Online Status is probably the least problem. Edited October 26, 2015 by Konahri Link to comment Share on other sites More sharing options...
Guest Glitch Yagyu Posted October 27, 2015 Report Share Posted October 27, 2015 (edited) Honestly i think you should maybe create a little Support Team who's answering that kind of questions, it would be horrible if you can't enjoy this project anymore because of people who don't listen or just can't accept facts they might don't like. .-.It is my job (as a GM) to take care of support, and I apologize greatly for my lack of doing so. We don't need anymore staff, but I will do my best to step up my game this next week to answering Support Questions. Edited October 27, 2015 by Yuko Link to comment Share on other sites More sharing options...
Seth Posted October 27, 2015 Author Report Share Posted October 27, 2015 We're working on being more planned with our maintenance, we should follow a schedule although this is a problem only in alpha. It seems like even having a Server Status banner did not do the trick. I don't know how else to communicate to people who don't know how to look. 3 Link to comment Share on other sites More sharing options...
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